So, as most of you may remember I had written up my last blog post back in the month of February right on Valentine’s Day, the events of the evening at the Get Social conference were a fantastic event.
However, I went to a GetDigital Conference known as the National Conference on Cloud Computing and Commerce on April 11th 2017. It was a 2 hour event and there were only three guest speakers this time compared to the last conference that I went to which had 6 guest speakers and was also 4 hours.
One of the guest speakers was Allistair Croll, who is a Lean Analytics author and a public speaker. His talk was quite interesting as well as odd. Odd in a good way though. His talk was about Horses, Tea, Steam, and Perfume.
So according to Allistair, technology is not ‘the be all’ of society. You can probably see why I found this guest speaker interesting. I would say that it is pretty true that most people cannot imagine a world without their smart phones, as Allistair mentioned. Some people are not like that however, for example, I have a friend who believes that technology is taking over people’s lives due to the fact that she knows people who just can’t seem to put their phones down, and just live in the moment. I myself can see what she’s talking about as most people nowadays like to use social media platforms such as Snapchat, Facebook and even Twitter to post content, i.e. videos, tweets, etc.
In continuation, Allistair explained how our perception of everything has completely changed. Our perception of ourselves and the small things around us has changed enormously. He explained how we ‘species’ don’t seem to ever see changes coming our way, i.e. the introduction of the iPhone. ‘Over 1 billion iPhones have been sold since its first ever release on the 29th June 2007’ (Smith, 2017).
So, now I’m going to move onto talking about another speaker who is in fact an Aussie. His name goes by Johnny Walker and he is an Interventional Radiologist and Nuclear Physician. His talk was entirely different from Allistair Croll’s one, in fact he came onto the stage to talk about the idea of integrating technology into medicine. The idea is called ‘Telemedicine’ – ‘a virtual out – patient clinic’. Johnny Walker had a few things to say about the Healthcare Ecosystem which was the fact that it was ‘Chaos’. He went on to explain how the system seemed to be unsafe, inefficient and quite costly for that matter. A solution he put forward was to promote Health and Wellness within the Community by extending current primary care models, i.e. GP.
According to The Journal, the healthcare system in Ireland seems to be doing something wrong which leads to increasing complaints such as ‘long waiting lists, healthcare professionals under pressure and emergency services at breaking point’(The Journal).
According to the EuroHealth Consumer Index 2016, Ireland scored the worst on the following six headings:
- Patient Rights and Information, i.e. E-Prescriptions, online booking of appointments
- Accessibility, i.e. A&E waiting times, direct access to specialist
- Outcomes, i.e. Abortion
- Range and Reach Services, i.e. equity of healthcare systems
- Prevention , i.e. alcohol, physical activity
EuroHealth Consumer Index 2016 Chart: Click here to see the worst scores in Ireland.
In regards to prevention, according to the Journal, the Royal College of Physicians state that ‘Ireland could become the fattest country in Europe by 2030’ if something is not done to prevent this. It is quite shocking to see that even children in Ireland are becoming increasingly obese or overweight and a shocking fact provided by SafeFood Ireland states that, ‘4 out of 5 children in Ireland do not meet physical activity requirements – 60 minutes a day’.
So, if we revert back to the solution put forward by Johnny Walker, maybe you can see it but it is not an effective healthcare delivery model and that’s why he feels in order to engage and educate the people, it would be necessary to enable technologies. It would be a total redesign of the Healthcare system as all the focus would be in The Home. Basically, patients would be able to receive all this service and information about their health at home through a home healthcare service app, i.e. Jinga Life.
‘Jinga Life is a personal electronic health record (EHR) for each member of the family. The platform places the Jinga, i.e. the carer of the home, usually the woman, at the centre of healthcare in order to take care of her family through the provision of resources, knowledge and connectivity’(Jinga Life).
The final speaker of the day was David Erixon, the Head of Digital and Customer Innovation in Ulster Bank. He spoke to us about the future of money and banking. David is Swedish and he provided us with information about money transactions that take place in Sweden.
”In Sweden, only 2% of transactions are made using physical money.”
I can’t even imagine having to only carry around a card for the rest of my life to make transactions on day to day items; in fact I hate the idea of using a card, only because of card fraud, i.e. lost/stolen cards, account takeover, counterfeit cards, etc. (Wong, 2008) Cash is the ultimate source of money that I prefer to carry around when making transactions.
Furthermore, it is clear that Sweden is now becoming a cashless country as thousands of people prefer to carry cards around with them even though there are so many risks associated with credit transactions. Many department stores and supermarkets have adapted to this new wave of cashless transactions.
Even if Ireland were to adapt to this new idea of ‘cashless transactions’, I would still hope that department stores and supermarkets continue to allow consumers to use cash to buy goods and services.
Anyways, there are such things as a mobile payment system, for example. ApplePay, Google Wallet, Paypal. Honestly, technology is evolving fast. David did mention that using such services like Apple Pay is even more secure than using a Visa Card and, that is why Ulster Bank has introduced the service ApplePay for customers in order to have quick and easy transactions on the go!! This is such a complete new way to keep customers satisfied with services.
Well, that is the end of my blog post and I’m glad to have attended this event and all the other events in the past. These conferences are a real eye-opener for me as I’ve learnt that technology is increasingly becoming the center of our world, with new and innovative ways to integrate technology to be more engaging, educating and even beneficial for the community we live in. This was an amazing experience and I would like to thank the DICE team for their support in the whole DICE experience.